Terms and Conditions

Agency Agreement

  • Definitions – The following definitions are used herein:

For purposes of this agreement “HOUZEFOREST.COM ” is defined as one of:

HOUZEFOREST.COMGH.COM, a real estate brokerage business with a business location in sunyani, and/or our subsidiaries.

The principal place of business of HOUZEFOREST.COM  is Sunyani, Brong Ahafo. The majority of employees of HOUZEFOREST.COM  work in Ghana.

  1. Houzeforest.com

For purposes of this agreement, HOUZEFOREST.COM ‘s Site is defined as GETAROOMGH.COM.


For purposes of this agreement HOUZEFOREST.COM  Services is defined as any and all services and benefits conferred by HOUZEFOREST.COM , including, but not limited to, providing concierge services, providing city guides, booking rental cars, airfare, properties, cruises, restaurant reservations, and/or show/event tickets, and providing links to web sites users might find helpful.


For purposes of this agreement, Travel Agency’s VIP Program is that defined in paragraph 10.

  1. Beneficiary

For purposes of this agreement Beneficiary is defined as any person or entity, including corporations, partnerships, LLC or any legal entity availing itself of, or benefitting in any way, directly or indirectly, from the Services provided by HOUZEFOREST.COM .

  • Business with HOUZEFOREST.COM

You must read, agree with, and accept all of the terms and conditions contained in this Agreement. Any person or entity availing themselves of the services provided by HOUZEFOREST.COM , via this web site, and/ or any personal contact with any agent or representative of HOUZEFOREST.COM , acknowledges and agrees that by use of any of the HOUZEFOREST.COM  Services, it is bound by the terms and conditions set forth herein. Any and all transactions undertaken on or through this Houzeforest.com by any and all persons, corporations, partnerships, and/or legal entities who benefit from the use of this site, hereby agree (1 to the applicability of the law of the State of Ghana to any matters related to, or arising from, the use of this Site, and/or HOUZEFOREST.COM  Services and (2 to the exclusive venue in Bono Region, Ghana for any and all matters arising from any involvement of HOUZEFOREST.COM  in providing services to any person or entity. Because HOUZEFOREST.COM  is involved in international travel, with customers booking Services around the world, it is critical to the ability of HOUZEFOREST.COM  to provide HOUZEFOREST.COM  Services, that HOUZEFOREST.COM  be able to predict the consequences and potential liability of HOUZEFOREST.COM . Without an agreement between the parties regarding choice of law in Ghana and venue in Bono Region, Ghana, the parties acknowledge and admit the HOUZEFOREST.COM  would be unable to provide the Services it does at the rates it does. By accepting the benefits of HOUZEFOREST.COM ‘s Services Beneficiary agrees that Bono Region, Ghana is the exclusive venue, and has exclusive jurisdiction, over any controversies surrounding the Services provided by HOUZEFOREST.COM .

  • Use of Houzeforest.com

As a condition precedent to using Houzeforest.com, you hereby represent and warrant that you are a person or entity who has the capacity to enter into a contract. If you are a natural person, you must be 18 years or older. You may maintain only one account. HOUZEFOREST.COM  may cancel any duplicate accounts at its sole discretion. You agree to make reservations only for yourself or for another person, or legal entity, who specifically authorized you to make such reservations. You represent and warrant that your use of Houzeforest.com or HOUZEFOREST.COM  Services is not for the purpose of competing with, and/or interfering with, and/or causing damage or harm to HOUZEFOREST.COM .

  • I acknowledge that for all the properties that I list on HouzeForest, I either own the property, or have direct consent and permission from the property owner to represent him as his agent.
  • For HouzeForest to promote the properties in my account, I will list directly or provide an authorised HouzeForest representative with adequate information (identifiable location, detailed description and pictures) on each of the properties that I wish to sell or rent so they can list to HouzeForest.com on my behalf.
  • I acknowledge that for all and any property that I list on HouzeForest, HouzeForest charges a service charge exclusive of agency and broker commissions.
  • I also acknowledge that HouzeForest may charge a 30% fee on all successful transaction as administrative and processing fee.
  • I agree to promptly communicate the sale, lease, or any other change in the status of a property I represent to HouzeForest.
  • Either party has the right to terminate this agreement at any time. Termination of the agreement should be done in writing or by email. Note that agent/agency is not entitled to any refund in this case.
  • Requirement of Internet Access

You must have Internet access and a valid email address to avail yourself of any HOUZEFOREST.COM  Service. HOUZEFOREST.COM  is not responsible for your inability to connect to the Internet, to log onto the Houzeforest.com, to access your account, or to access reservations made through the Houzeforest.com and/or through any transaction with HOUZEFOREST.COM .

  • Agreement to Receive E-mails from HOUZEFOREST.COM

By signing up to receive electronic newsletters of HOUZEFOREST.COM , book reservations of any sort and/or by creating an account, you agree to receive email communications that are account, transactional, membership, promotional or travel-related from HOUZEFOREST.COM . The travel-related emails will highlight special deals that are available to customers of HOUZEFOREST.COM . You can opt-out of receiving promotional travel-related emails by either visiting your account page to edit your profile or following the unsubscribe link on any of the travel-related emails you receive. If you booked reservations through HOUZEFOREST.COM  for home, dinner reservations, show tickets, or any other service and/or created an account, you may not opt-out of communications which are account related and not promotional in nature. If you do not wish to receive these communications, you can deactivate your account and cancel all reservations for any HOUZEFOREST.COM  Service.

  • Access and Transferability of HOUZEFOREST.COM Account

Upon your registration as a person or entity who avails himself/itself of HOUZEFOREST.COM  Service, you agree to provide your email address and a password that will allow you to access your account (on the Site), verify activity, change or cancel reservations, and modify your account information.

You must log into the Site by entering your email address and password to access your account.

  • Authorization for HOUZEFOREST.COM to Act

HOUZEFOREST.COM  is entitled to act on instructions received under your email address and password. For security purposes, HOUZEFOREST.COM  recommends that you memorize your email address and password and do not put it in written form in any location. HOUZEFOREST.COM  also recommends you change your password at least once every 3 months or sooner if you feel, or have any reason to suspect, that your password may have been compromised. You are responsible for keeping your email address, password, and other personal account information confidential. HOUZEFOREST.COM  is not responsible for any lost or misplaced email address or password nor is it HOUZEFOREST.COM ‘s responsibility to make any changes or cancellations made to your account by someone else who uses your password. You should immediately notify HOUZEFOREST.COM  if your email address or password has been lost, stolen or has been disclosed to an unauthorized person, and provide written confirmation of same as soon as possible.

  • Assignment

No reservations made by HOUZEFOREST.COM , of any type, may be assigned or transferred to any third party except as expressly permitted by HOUZEFOREST.COM  in writing.

  • Access to the Site

HOUZEFOREST.COM  may interrupt your access to the Site, without liability to you or any other user, for the performance of maintenance on the Site, or to correct issues on the site. HOUZEFOREST.COM  will use commercially reasonable efforts to conduct all maintenance expeditiously and during non-business hours, based on Central Time. If there are issues on the site, these may happen at any time.

  • HOUZEFOREST.COM Subscription Program

HOUZEFOREST.COM  has invested substantial time, energy, and financial resources to create the Houzeforest.com. HOUZEFOREST.COM  has attempted to provide for you, our customer, some of the best available rates for property’s, and other  related services, both in and outside the Ghana. The cost of maintaining current information on all services provided is substantial. To ensure that HOUZEFOREST.COM  customers and Beneficiaries will be able to continue to take advantage of this information, HOUZEFOREST.COM  offers VIP Membership to any customer who has utilized any of the services offered by HOUZEFOREST.COM . HOUZEFOREST.COM  will charge a fee to each customer for services provided each year for being a member of the VIP program. The amount will be specified on your dashboard, and will be billed the first time during each calendar month that customer books any services through HOUZEFOREST.COM . That VIP Program charge will not be assessed as a separate line item, but instead will be part of the Service Fee specified on each customer invoice. That membership fee will not be reimbursed even if the services by HOUZEFOREST.COM  are cancelled.

  • Account Termination/Termination of Usage by HOUZEFOREST.COM

HOUZEFOREST.COM  reserves the right to terminate or restrict your access to the Services and/or your VIP membership at any time and in our sole discretion. If you have been notified by us that you are prohibited from using the Services, you no longer have a license to access and use the Services, your membership will be automatically cancelled, and any subsequent access or use by you or on your behalf shall be unauthorized and unlawful. We reserve the right to cancel any and all bookings or other transactions you have made using the Site after you have been prohibited from using the Services.

  • Prohibited Activities

The content and information pertaining to the Services and membership provided (including, but not limited to, price, descriptions and availability on Houzeforest.com), as well as the infrastructure used to provide such content and information, is proprietary to HOUZEFOREST.COM .. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through HOUZEFOREST.COM , you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell, or re-sell any information, software, products or services obtained from or through the Services, membership, and/or any information provided on the Houzeforest.com. Additionally, you agree not to:

  • use HOUZEFOREST.COM and/or HOUZEFOREST.COM  Services, and/or Houzeforest.com for any commercial purpose;
  • make any speculative, false, or fraudulent reservation of any sort, that you do not plan to use for your personal benefit, or any reservation in anticipation of demand by any third party;
  • access, monitor or copy any content or information from HOUZEFOREST.COM , and/or Houzeforest.com using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • violate the restrictions in any robot exclusion headers on the Houzeforest.com and/or HOUZEFOREST.COM Services or bypass or circumvent other measures employed to prevent or limit access to the HOUZEFOREST.COM  Services;
  • take any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure, as determined exclusively by HOUZEFOREST.COM ;
  • deep-link to any portion of Houzeforest.com (including, without limitation, the purchase path for any property services) for any purpose without our express written permission; or
  • “frame”, “mirror” or otherwise incorporate any part of Houzeforest.com and/or any Travel Agency Services, into any other website, mobile application, product or service without HOUZEFOREST.COM ‘s prior written authorization.
  • Site Provider

HOUZEFOREST.COM connects you to providers of property services. Houzeforest.com is intended to facilitate your booking of air fare, cruises, dining reservations, shows, properties, and the providing of other travel related services as illustrated by the Travel Agency Site, from vendors that provide those products and services. HOUZEFOREST.COM  is not involved in providing actual airfare, cruises, properties, room service, valet parking, meals, any food products, and/or tickets of any sort. As a result, HOUZEFOREST.COM  has no control over, and makes no representations regarding, the quality, safety or legality of the products and services offered, food provided, accommodations provided, and/or the truth or accuracy of the listings or the ability of the vendors to offer services. In the event that you have a dispute with one or more vendors, or suffer any damage or harm, bodily injury, or economic loss, you hereby expressly release, remise and forever discharge Travel Agency, and its officers, directors, agents, subsidiaries, joint ventures, assigns and employees, from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute, to including but not limited to food allergies, contamination, damage or injury from fire, damage or injury to or from any automobile, and/or any damage or harm from any and all property/accommodations including swimming pools, exercise equipment, and dining services.

  • Change or Cancel Fees Specifically Related to Reservations Booked by HOUZEFOREST.COM

There is NO change or cancellation fee charged if the customer has booked on most published property rates and service fees charged by HOUZEFOREST.COM . There are some rates and membership fees that are specifically identified as nonrefundable that cannot be refunded once the service, hostels booking, or property is booked. HOUZEFOREST.COM  will retain the VIP Membership fee as processing fee if the customer changes or cancels reservations booked from HOUZEFOREST.COM ‘s unpublished rates (e.g. call center only specials or pre-negotiated promotions for any HOUZEFOREST.COM  Service.) On all otherwise cancellable rates, for any property you will be charged for a duration stay in the property, including all property tax charged by the property owner, and any fees charged by HOUZEFOREST.COM  for the total booking, in the event you do not cancel your reservation within the time indicated on your confirmation receipt for the reservation. There may be other fees imposed by lodging suppliers and if the reservation is not cancelled by the time indicated, the entire amount, including the property fees, the property taxes, and the HOUZEFOREST.COM ‘s service fees may be forfeited. Any such cancellation fees of the airlines, rental car, cruise ships, home or other products and services, will be disclosed to customers at the time of booking. To make changes to your reservation, simply call our number or click on the contact page on the menu header.

button on the Site.

  • (Prepaid) Property Reservation Payment

You authorize HOUZEFOREST.COM  to book reservations for the price of property, and any other services charged by the provider, plus any applicable fees and taxes (including but not limited to bag charges, gas charges, and any applicable taxes, and service fees charged by HOUZEFOREST.COM ). You also acknowledge that you have requested that HOUZEFOREST.COM  provide you booking services, including but not limited to locating the best available rate at a particular home, to act as your agent in booking of reservations at home, restaurants, and shows and any additional HOUZEFOREST.COM  Services. HOUZEFOREST.COM  customers acknowledge that the rates displayed on Houzeforest.com is a combination of the fees charged by the service provider (i.e. cruise ship, airline, rental car company, home, properties supplier, including any applicable taxes and/or insurance and gas charges, and the marketing membership and service fee charged by HOUZEFOREST.COM ). Concierge services, dining and destination discounts, 24 hour customer support and discounts to frequent customers (see below) are all part of the services offered as a result of the VIP membership of HOUZEFOREST.COM . No charges will be assessed by HOUZEFOREST.COM  in excess of the fee disclosed to the customer in the invoice provided by HOUZEFOREST.COM  to customer. Upon submitting your reservation request you authorize HOUZEFOREST.COM  to process any and all reservations on your behalf, including making payment arrangements with suppliers services and property suppliers.

  • No Representations or Warranties Made By HOUZEFOREST.COM

You acknowledge that HOUZEFOREST.COM  is not in the property ownership business, and makes no representation or warranty regarding the properties or any other services for which HOUZEFOREST.COM  made reservations for you. HOUZEFOREST.COM  does not own or operate any hostel or home. HOUZEFOREST.COM  does not purport to act as an agent or representative of real estate company, and/or home. You acknowledge that HOUZEFOREST.COM  is your agent, and not that of real estate company, and/or property provider.

  • Ratings

Because HOUZEFOREST.COM is not the agent of any property provider, HOUZEFOREST.COM  cannot, and does not guarantee the accuracy of rates indicated on Houzeforest.com. HOUZEFOREST.COM uses best efforts as your agent to determine the appropriate rates for any rental and/or property you select, but these are intended merely as guidelines and not as any form of guarantee. Because HOUZEFOREST.COM is not in the property ownership business, and does not sell a particular property of its own, but only assists you in making reservations, you understand and acknowledge that we have no control or authority over the rental rate, and/or home, or the rates they charge, or services they provide. Any decisions regarding update, maintenance, or description of the property are provided exclusively by the providers of each landlord or property owner. Lodging providers are constantly making changes, improvements and renovations to their products. Likewise lodging providers are constantly making their rooms available for customer’s use, so any deterioration in the property is not within the control of HOUZEFOREST.COM. Thus HOUZEFOREST.COM is not in a position to comment or give any opinion regarding the appropriateness of any fees charged by the home. We make best efforts to keep the Site updated. However, because of the nature of HOUZEFOREST.COM ‘s Services, we are not in control of the quality of rooms provided by any particular home, at any time. HOUZEFOREST.COM  does not guarantee the accuracy of any information on the Site nor do we make any guarantee that the lodging establishment is not undergoing any renovations.

  • NO Warranties

Houzeforest.com makes no representation or warranty. All content, including membership fees, software, houzeforest.com services, information, text and related graphics contained within or available through this site are provided to you on an “as is,” “as available” basis. Houzeforest.com makes no representations or warranties of any kind, either express or implied, as to the operation of this website or the information, content or materials included on this website. To the fullest extent permissible, houzeforest.com disclaims all representations and warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or satisfactory workmanlike effort, informational content, title, or non-infringement of the rights of third parties. Houzeforest.com does not warrant or make any representations that this site will operate error-free or uninterrupted, that defects will be corrected, or that this site and/or its servers will be free of viruses and/or other harmful components. Houzeforest.com does not warrant or make any representations regarding suitability, availability, accuracy, reliability, completeness, or timeliness of any material of any kind contained within this site for any purpose, including software, products, services, information, text and related graphics content.

Houzeforest.com is not responsible for any failures caused by server errors, misdirected or redirected transmissions, failed internet connections, interruptions in the transmission or receipt of ticket orders or, any computer virus or other technical defect, whether human or technical in nature.

Without limiting the foregoing, no warranty or guarantee is made (i) regarding the acceptance of any request, (ii) that a user will receive the lowest available price for goods and/or services available through this site, (iii) regarding the availability of products and/or services through this site or, where applicable, at any participating retailer or retailer location, or (iv) regarding the results that may be obtained from the use of this site.

  • Special Offers

Special offers and discount pricing of HOUZEFOREST.COM  Services including, but not limited to, discounts on properties are only available at participating providers of those services, and when the providers of those property make their property available at such discounted prices. Prices shown include applicable discounts and are based upon discounted, hostels booking rates, and property rates set by each provider of those services. Minimum stays may be required. Sale offers are subject to availability and may be discontinued without notice. Additional restrictions and blackout dates may apply.

  • Charges NOT Paid by HOUZEFOREST.COM

Upon check-in at a property, customer acknowledges that customer will be required by the property to provide a credit card to cover any incidental expenses that are incurred by the customer at any time during the stay. These expenses include, but are not limited to, room service, meals, valet parking, additional property taxes, internet fees, beverage fees, spa services, picture purchases, and any other fees associated or incidentals with staying at any particular propertyand/or traveling on any particular cruise line.

  • Groups

You may not book more than 4 rooms online for the same home/stay dates. If we determine that you have booked more than 4 services referenced above for the same dates, in total, in separate reservations and/or in the same reservation, we may at our sole discretion cancel your reservation(s), and charge you any applicable membership, service, and/or cancellation fees. If you purchased a non-refundable rate or rates for special events the cost of your entire reservation may be subject to forfeiture. If you wish to book 5 or more services, including hostels booking, cruises, properties, you must contact our group travel specialists by phone or by filling out the group travel form online. A specialist from our groups affiliate partner will research your request and may contact you to complete your reservation. You may be asked to sign a written contract and/or pay a non refundable deposit, depending upon the nature of your request.

  • Exchange Rate

Currencies fluctuate in value. All payments and refunds are currently processed in U.S. dollars and will reflect the exchange rate in effect on the date of the payment/refund. All refunds are subject to this variation and HOUZEFOREST.COM  is not responsible for any difference in exchange rates between time of payment and the time of refund. Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated in real time. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but HOUZEFOREST.COM  and the providers of airfare, rental car, cruises, and/or properties do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

  • Minors

Persons under the age of 18 may not purchase, cancel or modify any services available through HOUZEFOREST.COM .

  • Check-in Requirements

You are required to provide official State or authorized government issued ID upon check-in for any HOUZEFOREST.COM  reservation. In addition, you are required to provide a credit or debit card upon request from the property for incidentals, as referenced above. You are required to provide an official State or authorized government issued ID with your picture upon check in for any hostels/room booking. Your failure to produce such ID may result in forfeiture of the booking of the HOUZEFOREST.COM Service without any right to refund.

  • Chargebacks

If HOUZEFOREST.COM  receives a chargeback or payment dispute from a credit or debit card company or bank for an otherwise valid reservation, HOUZEFOREST.COM  reserves the right to cancel any existing and/or future reservations without notice, and retain any membership and/or service fee. HOUZEFOREST.COM  also reserves the right to recover any fees passed on to us by the credit or debit Card Company or bank, plus any outstanding balances accrued as a result of the chargeback. In an effort to amicably resolve any outstanding billing issues please contact customer service directly. Requesting a chargeback for a valid charge is considered fraud and is not an appropriate or legal means of obtaining a refund. HOUZEFOREST.COM  reserves the right to file a civil action against you and/or report you to the appropriate authorities if we believe you are defrauding HOUZEFOREST.COM . Please read and make sure you fully understand our refund policy prior to authorizing a payment.

  • Fraudulent Charges

If your booking or account shows signs of fraud, abuse or suspicious activity, HOUZEFOREST.COM  may cancel any bookings associated with your name, cancel any membership benefits accrued, email address or account, and close any associated accounts. If you have conducted any fraudulent activity, HOUZEFOREST.COM  reserves the right to take any necessary legal action and you may be liable for monetary losses, including litigation costs and damages. To contest the cancellation of a booking, non-refund of a membership fee, or freezing or closure of an account, please contact our Customer Support.

  • Duplicate Bookings

You acknowledge that you may not hold duplicate reservations for the same property for overlapping dates under the same guest name. If booking more than one room at a time, EACH reservation must have a unique customer assigned to each room. HOUZEFOREST.COM  reserves the right to cancel any reservation that is considered a duplicate booking. HOUZEFOREST.COM  is not responsible for any cancellation or no-show fees as a result of a duplicate cancellation. You are responsible for any additional expense, any additional membership or service fees, and/ or rate increase incurred as a result of a duplicate reservation.

  • Nationality Restrictions

International suppliers’ rules, restrictions, and conditions may limit the use of HOUZEFOREST.COM  reservations. Some suppliers of HOUZEFOREST.COM  Services may vary depending on the guest’s nationality. For example Disney attractions, immigration fees charged at airports, and some home and suppliers may charge variable rates depending on the guest’s nationality. With regard to variable pricing at home, one property might have 3 different rates for a resident from an Association of South East Asian Nations country, a European market and finally for a Singapore/Malaysian resident. You may be asked to show your passport to the service provider, including but not limited to a home. You may be asked to provide your credit card details and address prior to check-in. HOUZEFOREST.COM  will do its best to provide you with this information in advance, however HOUZEFOREST.COM  will not be liable for any fluctuations in property rates, immigration dues or fees, and/or any other charges assessed against any citizen of any country. In the event of a price fluctuation as a result of any service provider including, but not limited to any real estate agency and/or property charging the customer an additional fee for use of its property, HOUZEFOREST.COM  is not be responsible for the additional charges, and agrees only to use best efforts to report the actual rate to be charged by any such service provider.


If you have been enrolled in the HOUZEFOREST.COM  VIP Program, which gives members access to special travel rates including but not limited to airfares, hostels booking fees, cruise discounts, and lodging rates at home that are not available to the general public, you agree to keep these rates confidential to you and not reveal them to any third parties except when required by law to do so. The HOUZEFOREST.COM  VIP Program is a private group, offered only by HOUZEFOREST.COM  to its members by invitation only and typically as a result of reserving a travel-related service through Travel Agency, to include but not be limited to booking of hostels and properties. HOUZEFOREST.COM  may revoke membership at any time, for any reason, at its sole discretion, without notice or compensation. If enrolled, you also represent and warrant that you do not work for or represent a company competing against HOUZEFOREST.COM , and that you do not work for or represent a home, lodging group or property chain, a rental car company, an airline and/or cruise company. The rates offered through the HOUZEFOREST.COM  VIP Program are not subject to property  Best Rate Guarantee (BRG’S) policies and you agree not to ask for BRG’s on any property or lodging property rate you book through HOUZEFOREST.COM . If enrolled, you agree not to share your login and password with other users and to keep the unpublished rates, including but not limited to lodging, airfare, and rental car rates, confidential to you. To maintain your HOUZEFOREST.COM  VIP Membership you must book a reservation through HOUZEFOREST.COM  at least once every six months.

  • HOUZEFOREST.COM Price Adjustment Program

AS an incentive to make reservations through HOUZEFOREST.COM , any individual customer that books more than 5 individual reservations for services per year for any HOUZEFOREST.COM  Services, including but not limited to hostels bookings, air fare, overnight stays at home, condos, or any other rooms booked by HOUZEFOREST.COM , shall be entitled to a $100 price adjustment on the 30th reservation for the year. To claim this refund your request must be received by HOUZEFOREST.COM  no later than the 31st of January of the year following the year you earned the price adjustment, and the price adjustment will be reflected as a credit on your next bill from HOUZEFOREST.COM . The price adjustment is a refund of the price paid during the previous year but can only be used as a credit against future reservations.

  • Privacy Policy

HOUZEFOREST.COM  believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of HOUZEFOREST.COM  Services to understand our practices: Privacy Policy.

  • Limitation of Liability

The information, software, membership and services published on this Houzeforest.com may include inaccuracies or errors, including pricing errors. In particular, HOUZEFOREST.COM  does not guarantee the accuracy of, and disclaims all liability for any errors or other inaccuracies relating to the information and description of a home, condominium, vacation rental, and or any other products and services displayed on the site, (including, without limitation, the pricing, photographs, list of amenities, general product descriptions, etc.). In addition, we expressly reserve the right to correct any pricing errors of HOUZEFOREST.COM  Services and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.

HOUZEFOREST.COM  and its suppliers make no representations about the suitability of the information, software, membership, and services contained on the Houzeforest.com for any purpose, and the inclusion or offering of membership services on the Houzeforest.com does not constitute any endorsement or recommendation of such products or services by HOUZEFOREST.COM . All such information, software, membership fee, and services are provided “as is” without warranty of any kind. HOUZEFOREST.COM  and any providers of property services included in HOUZEFOREST.COM ‘s Site disclaim all warranties and conditions that Houzeforest.com, its servers or any email sent from HOUZEFOREST.COM  and/or the providers of property services are free of viruses or other harmful components. HOUZEFOREST.COM  and any suppliers used by customers of HOUZEFOREST.COM  hereby disclaim all warranties and conditions with regard to this information, software, membership fees and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.

The carriers, home and other suppliers providing property services or other services on the Houzeforest.com are independent contractors and not agents or employees or representatives of HOUZEFOREST.COM . HOUZEFOREST.COM  is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. HOUZEFOREST.COM  is the agent or representative of its customer, and as such, has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control. HOUZEFOREST.COM  has no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority, any acts of terrorism, an/or natural disasters.

In no event shall HOUZEFOREST.COM  or any suppliers of property services booked through HOUZEFOREST.COM  be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of Houzeforest.com, or with the delay or inability to access, display or use the Site (including, but not limited to, your reliance upon opinions appearing on the Site; any computer viruses, information, software, linked sites, memberships and services obtained). HOUZEFOREST.COM  will not be liable for damages of any kind, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise. This limitation of liability applies even if HOUZEFOREST.COM  or anyone with whom HOUZEFOREST.COM  contracts, has been advised of the possibility of such damages.

If, despite the limitation above, HOUZEFOREST.COM , and any providers of property services with whom HOUZEFOREST.COM  contracts, are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of HOUZEFOREST.COM  and/or any agents, representatives, or employees of HOUZEFOREST.COM , will in no event exceed, in the aggregate, the lesser of (a) the membership fee or service fees you paid to HOUZEFOREST.COM , in connection with such transaction(s) or (b) One-Hundred Dollars (US$100 or the equivalent in local currency.

This limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in this Travel Agency Agreement is found to have failed of its essential purpose. The limitations of liability provided in this Travel Agency Agreement will inure to the benefit of HOUZEFOREST.COM  and any of its agents, representatives, partners and/or entities with whom HOUZEFOREST.COM  has contracted.

  • Indemnification

You shall, at your sole cost and expense, defend, indemnify and hold HOUZEFOREST.COM  and its affiliates, partners, officers, directors, employees, agents, subcontractors, representatives, customers, successors and assigns (in each case, a “Beneficiary”) harmless from and against any and all damages, liabilities, losses, costs, fines, taxes, and expenses, including without limitation, reasonable attorneys’ fees and expenses, arising out of, under or in connection with any claim, demand, charge, action, cause of action, or other proceeding arising out of or related to (a) any dispute or alleged dispute between you and any vendor or service provided by HOUZEFOREST.COM  or as a result of your HOUZEFOREST.COM  VIP Membership (b) any breach by you of any covenant, representation or warranty set forth in this Agreement or otherwise; (c) any irregularity, error, problem or defect occurring on the Houzeforest.com that is caused by you; (d) any defamatory or illegal, or allegedly defamatory or illegal, material transmitted across the Houzeforest.com by you (or any person that gains access to the network through you under this HOUZEFOREST.COM  Agreement or otherwise); or (e) any claim by any person resulting from your negligent acts or omissions, or arising out of or in connection with the use of any vendor service, regardless of whether such claim is founded in contract, tort, warranty, or other cause of action. Each HOUZEFOREST.COM  Beneficiary shall provide prompt written notice of any claim or liability and shall tender defense or settlement to HOUZEFOREST.COM , and shall fully cooperate in defense of the claim. Should you fail to honor a timely request for indemnification, then the HOUZEFOREST.COM  Beneficiary shall, in addition to all other amounts, shall be entitled to all costs (including reasonable attorneys’ fees) incurred in the enforcement of the right of indemnification hereunder when such enforcement results in a legal judgment or settlement.

  • Supplier Rules and Restrictions

Additional terms and conditions may apply to your reservation and/or purchase of travel-related services that the provider requires. Please read their terms and conditions carefully. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely fashion. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied boarding on an airline, refusal to rent a car, and/or denial of access to any home, condominiums or vacation rentals. You may forfeit any monies paid for such reservation(s) or purchase, including but not limited to membership fees and payment for HOUZEFOREST.COM  Services. You hereby authorize HOUZEFOREST.COM  to debit your account for any costs HOUZEFOREST.COM  incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of Houzeforest.com.

  • Prices

The price of the property services provided by HOUZEFOREST.COM  will be as quoted on the Houzeforest.com from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite HOUZEFOREST.COM ‘s best efforts, some of the property services listed on Houzeforest.com may be incorrectly priced. houzeforest.com  expressly reserves the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. in such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty, and without requiring you to forfeit your houzeforest.com  vip Membership. However cancellation as a result of a pricing error will not be considered in determining the 30 room night bookings referenced in Section 30 above. HOUZEFOREST.COM  is under no obligation to provide property services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking.

  • Method for Making Changes or Cancellations

HOUZEFOREST.COM  does not change or modify existing nights to reservations. You can cancel your reservation either online at our Houzeforest.com, or by calling our customer services number 0547600921. Select Option 1. You may add additional services to an existing reservation provided the services desired are still available, and under the terms that are available at the time of the modification. For example, adding a night to an existing reservation for a property, condo, or house, can be accomplished by creating a new reservation for your requested nights.

You may be able to change your guest name, requested bed type, smoking preferences, special requests, accessibility options, room types and number of guests by contacting HOUZEFOREST.COM . You may be able to change your requested type of car reserved, and request special modifications to your reservation such as infant car seats and GPS services. However, please note our suppliers may impose other change and/or cancellation fees, depending on the nature of the request. Charges vary by reservation, dates and occupants, so please review your confirmation email or contact HOUZEFOREST.COM for details.

Each reservation is subject to the providers’ cancellation policy, which varies by provider. In the case of home, condos, and room reservations the typical service provider usually requires notice of cancellation 24 to 72 hours prior to your arrival date. You may cancel your prepaid property reservation(s), but you will be charged the cancellation or change fee as stated on your confirmation receipt or indicated in the cancellation policy for the home. If you do not cancel or change your reservation before the cancellation policy period applicable to the property you reserved, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. NOTE, some home charge for the entire stay. There are no refunds for no-shows or early check outs! If you intend to arrive at your property after the first night of your reservation, you MUST contact us prior to the commencement of the applicable cancellation policy, to prevent cancellation of your reservation and avoid any applicable fees from the home, condo, or room provider.

Cancellation of rental cars usually requires notice of cancellation 24 hours in advance.

Cancellation of airfare is determined by the air carrier and many reservations may not be cancelled, or if they are the airline may only issue a credit to your credit card that can only be used for future travel on the same airline and subject to their terms and conditions.

You agree to pay any cancellation or change fees that you incur. As stated above some travel service providers including airlines, home, and hostels booking companies do not permit changes to or cancellations of reservations after they are made, as indicated in the cancellation / change policy for the HOUZEFOREST.COM Service. You agree to abide by these Terms imposed with respect to your prepaid travel reservations for any home, airlines, cruise lines, and hostels booking companies.

In the event that a property owner or service provider is unable to honor your reservation, HOUZEFOREST.COM will not be liable for any cost incurred due to rebooking or relocation to another property or condo.

  • Best Price Guarantee Terms

Best Price Guarantee

If you find a lower room rate for a property or condo on Houzeforest.com, or within 24 hours from the time you booked your reservation and at least 24 hours prior to your arrival date, we will either attempt to match the rate or cancel your reservation without penalty and refund our membership fee and any service fee paid to HOUZEFOREST.COM.

Submitting a Claim

You must contact the HOUZEFOREST.COM ‘s customer service dept. at 0501112188 or submit your request using the online Best Rate Guarantee form within 24 hours from the time you booked your reservation and at least 24 hours prior to your arrival date. The lower rate must be available for booking at the time you contact us, as determined by our customer service representatives. In the event you remain booked, but at a lower fee, HOUZEFOREST.COM  will still be entitled to the same Service fee for booking your room. If it is the first booking with HOUZEFOREST.COM  you will still be entitled to a HOUZEFOREST.COM  VIP Program as set forth above in #29.

Comparison Must Be to Same Itinerary

The Best Rate Guarantee is available only for exact itinerary matches, including property, room type, applicable cancellation policy, and dates of travel as booked through Travel Agency. In addition, the comparison must be to the same property purchased stand-alone through another website- in other words, properties booked on another website as part of a package are not eligible for the guarantee. The guarantee applies to the cost of booked travel, as presented in your booking confirmation, including any taxes and fees collected by us from you at the time of booking. The guarantee does not apply to any taxes or fees collected by any third party from you, such as those taxes and fees a property may collect directly from you when you stay at the home. It is not available for reservations on websites where the property or other reservation details are unknown until after purchase. You must meet all requirements imposed on the lower price (if any), including, without limitation, residency, regional and age-related requirements.

Comparison Must Be Available

to the General Public. The Best Price Guarantee applies only to prices both advertised and available to the general public. For example, this does not include rates offered on membership program websites; corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public. The lower rate may not come from a website where you call to get the rate, or from an e-mail that you received.

Claim Verification

All requests are subject to verification by HOUZEFOREST.COM . We will not accept screenshots or other purported evidence of a lower price that we cannot independently confirm. Nor will we verify any request that we believe, in our sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith.

Refunds for Verified Requests

Verified requests will receive a credit to the credit card used for the reservation at the time of booking. Note, it may take up to 30 days or the next billing cycle for your refund to appear on your statement.

Changes to Best Rate Guarantee

We reserve the right in our sole discretion to modify or discontinue the Best Rate Guarantee at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your claim will determine your eligibility under the guarantee. Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.

  • International Travel Destinations

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. HOUZEFOREST.COM  urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the Ghana Government prior to booking travel to international destinations. You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. We have no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Passport and Visa

You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. HOUZEFOREST.COM  accepts no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.


Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.


Although not common, most countries reserve the right to disinfect aircraft if there is a perceived threat to public health, agriculture or environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinfection procedures: (1 spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2 treat the aircraft’s interior surfaces with a residual insecticide while passengers are not on board. For more information, see: http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm

By offering travel products in particular international destinations, we do not represent or warrant that travel to such areas is advisable or without risk. Houzeforest.com  is not liable for any damages or losses that may result from travel to such destinations.

  • Links to Third Party Sites

Houzeforest.com may contain hyperlinks to websites operated by parties other than HOUZEFOREST.COM . Such hyperlinks are provided for your convenience only. HOUZEFOREST.COM  does not control such websites and is not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Services or other locations) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Unless otherwise expressly permitted by authority of HOUZEFOREST.COM , websites may not hyperlink to any page beyond the homepage of Houzeforest.com or frame this Houzeforest.com or any web page or material herein, nor may any entity hyperlink any aspect of this Houzeforest.com in an email for commercial purposes without the express written permission of HOUZEFOREST.COM .

  • Trademark Notice

“HOUZEFOREST.COMGH.COM”, “GETAROOMGH.COM”, as well as additional marks not mentioned here, are registered service marks of HOUZEFOREST.COM . Other product and company names identified on this Site may be the name, trademark, trade name, service mark, logo, symbol or other proprietary designation of HOUZEFOREST.COM  or a third-party. The use on HOUZEFOREST.COM  of any name, trade name, trademark, service mark, logo, symbol or other proprietary designation or marking of or belonging to any third-party, and the availability of specific goods or services from such third-party through Houzeforest.com, should not be construed as an endorsement or sponsorship of Houzeforest.com by any such third-party, or the participation by such third-party in the offering of goods, services or information through Houzeforest.com.

  • Third Parties

If you use Houzeforest.com to submit Requests for or on behalf of a third-party (“Third-party”), such as a family member or a traveling companion, you are responsible for any error in the accuracy of information provided in connection with such use; including, but not limited to, the billing address and phone number of the credit or debit card holder. These should match what is on file with their financial institution. In addition, you must inform the Third-party of all Terms and Conditions applicable to all products or services acquired through Houzeforest.com including all rules and restrictions applicable thereto. Each User using Houzeforest.com for or on behalf of a Third-party agrees to indemnify and hold each Covered Party harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third-party’s or the User’s failure to fulfill any of its obligations as described above. You are directly responsible for any Request submitted including for total charges and performance obligations.

  • Responses to Requests

While HOUZEFOREST.COM will use good faith to respond to requests within the time periods indicated on Houzeforest.com, no guarantee is made that the status of your requests will be made available to you within the stated processing time. HOUZEFOREST.COM is not responsible for any delays in responding to requests including, without limitation, error or delays in responding to a request caused by an incorrect e-mail address or other data provided by you or other technical problems beyond our control.

  • Special Rates

When available, HOUZEFOREST.COM  may offer additional, discounted travel rates for air fare, cruises, hostels booking, and property and condo booking options as part of our services. These discounted travel rates may be referred to as, Unpublished, Opaque, Call Center Only, Tonight and or Mobile rates for airfare, rental car, cruise ship, and/or property and condos, are different from other rates to which you may have access as a result of your HOUZEFOREST.COM  VIP Membership, in several important ways. For example, the name and exact address of the provider of property services may not be shown until after payment has been made for the booking or the final price of the travel provider may not be revealed to the customer until after the transaction is completed by the customer or the special rates may have specific booking criteria, i.e. time of travel, connecting flights, length of stay, arrival dates or minimum stay restrictions. Note: Many of these bookings are nonrefundable and final and cannot be changed, refunded, exchanged, cancelled, subject to additional fees or transferred to another party. Your credit or debit card will be charged for the amount shown even if you do not use the booking. In the case of air fare, seat assignments may not be available, and you may not be seated with members of your party. In the case of cruise lines, you may not have a choice of deck levels. In the case of home, room type will be determined by the property based on the number of guests provided at time of booking. All reservations are booked for stays in non-smoking rooms (subject to availability). Property assignments are determined at check-in and upgrades are not available. HOUZEFOREST.COM  VIP Members’ fees for these bookings are non-refundable and are not counted as part of the 30 room nights referenced in paragraph #30 above.

  • Bank and Credit or Debit Card Fees

Some banks and credit or debit card companies impose fees for international transactions. If you are making a booking from outside of the Ghana on a U.S. credit or debit card, your bank may convert the payment amount, both for the room and the membership fee charged by HOUZEFOREST.COM , to your local currency and charge you a conversion fee. This means that the amount listed on your credit or bank card statement may be in your local currency and therefore may be a different figure than the figure shown on the billing summary page for the reservation booked through HOUZEFOREST.COM . In addition, a foreign transaction fee may be assessed if the bank that issued your credit or debit card is located outside of the Ghana. Booking international travel may be considered to be an international transaction by the bank or card company, since we may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

  • Attorney’s Fees

If HOUZEFOREST.COM  takes any action to enforce these Terms HOUZEFOREST.COM  will be entitled to recover from you, and you agree to pay, all reasonable attorney’s fees and any costs of litigation, in addition to any other relief, at law or in equity, to which we may be entitled. Moreover, you agree that we may debit your credit or debit card or charge you for any such amounts.

  • General

This Agreement, as it may be amended in writing including published amendments on the internet, constitutes the entire agreement between you and HOUZEFOREST.COM . Because customers of HOUZEFOREST.COM  may reside in locations around the world, the principle place of business of HOUZEFOREST.COM , Bono Region Ghana, is expressly agreed to be the determinative location for consideration of applicable law, venue, and jurisdiction of any legal matter arising from, or pertaining to, the transactions between HOUZEFOREST.COM  and any third party. This Agreement shall be deemed to have been made in, and shall be construed and interpreted in accordance with the internal laws of the State of Ghana, without giving effect to the principles of conflicts of law thereof or of any other jurisdiction. Any dispute or claim arising out of this agreement or the interpretation, making, performance, breach or termination hereof for which a party seeks damages, injunctive or equitable relief, or any other claims not subject to sections above, shall be subject to the exclusive jurisdiction and venue of the  courts in sunyani, ghana (or, if there is exclusive federal jurisdiction, the federal courts of ghana), and the parties hereby agree and consent to the personal and exclusive jurisdiction of these courts in ghana. Houzeforest.com  does not guarantee continuous, uninterrupted, or secure access to our services, and operation of the Houzeforest.com may be interfered with by numerous factors outside of our control. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be enforced to the maximum extent possible, or if not enforceable, then struck, and the remaining provisions shall be enforced. You agree that HOUZEFOREST.COM  may automatically assign this Agreement and all incorporated agreements in our sole discretion. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Nothing in this Agreement shall be construed as creating or constituting a partnership, joint venture, or agency relationship between HOUZEFOREST.COM  and the vendors who provide property services. HOUZEFOREST.COM ‘s failure to insist on strict performance of this Agreement or to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

To the extent permitted by applicable law, any claim or cause of action arising from or relating to your use of Houzeforest.com and/or this Agreement must be brought within a maximum of two (2 years from the date on which such claim or action arose or accrued. It is understood and agreed that HOUZEFOREST.COM  will not maintain records of transactions beyond a period of 2 years.

  • Amendment

HOUZEFOREST.COM  may amend this Agreement at any time by posting the amended terms on the Houzeforest.com. All amended terms shall automatically be effective immediately upon being posted on the Houzeforest.com and your continued participation in taking advantage of the service of HOUZEFOREST.COM  after such modification shall be deemed your acceptance of any such amendment. It is your responsibility to check the Terms page of the Site regularly to determine if an amendment to this Agreement has been posted. Other than the posting of such amendment on the Houzeforest.com, HOUZEFOREST.COM  will not notify you of such amendment. If you do not agree to any modification of this Agreement, you should immediately cease using the Houzeforest.com and the services provided by HOUZEFOREST.COM . This Agreement may not otherwise be amended except in writing, signed by you and signed by HOUZEFOREST.COM .


HOUZEFOREST.COM’s principal place of business is located at Sunyani.

This Agreement was last amended and posted on this Site on September 16, 2019.

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